Woman Overcharged $1,000 for Subway Sandwiches Receives Fistful of Cash 7 Weeks Later

After a period of over two months, Letitia Bishop, who had to go through a difficult financial situation as a result of being seriously overcharged for a Subway order in Columbus, Ohio, has at long last been granted a refund. The resolution was presented to Bishop in the form of a financial payout, which presented him with a new set of obstacles.

On January 5, Bishop visited the Subway Thornton Oil store to purchase subs for her family, only to discover an exorbitant charge of $1,021.50 on her debit card, as indicated by a receipt obtained by WSYX ABC 6’s “On Your Side.”

Despite several attempts to contact Subway’s corporate office and visit the closed-down store, Bishop struggled to find a resolution. The financial strain reached a point where she couldn’t afford groceries, forcing her to rely on credit cards and make difficult financial decisions while raising two young children on a social worker’s salary.

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Subway’s Cash Repayment

woman-overcharged-$1000-subway-sandwiches-receives-fistful-cash-7-weeks
After a period of over two months, Letitia Bishop, who had to go through a difficult financial situation as a result of being seriously overcharged for a Subway order in Columbus, Ohio, has at long last been granted a refund.

Following media coverage and a complaint filed with the Better Business Bureau, Bishop disclosed to Business Insider that she finally received a refund over the weekend. Subway, after connecting her with the regional manager for Thorntons, facilitated the refund in person at the gas station, opting for cash as a method of repayment.

As a gesture of apology, Bishop was offered free dinners weekly for eight weeks at a new restaurant under the Thorntons chain.

Despite the resolution, Bishop encountered a new challenge when attempting to deposit the cash at her local Huntington Bank branch. The funds were placed on hold, preventing her from accessing them to settle outstanding bills and causing additional stress.

While Subway, Thorntons, and Huntington Bank have yet to respond to requests for comment, Bishop’s story highlights the broader implications of financial discrepancies and the subsequent hurdles individuals may face even after resolution.

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